Question 1

What are the benefits of making a reservation with Booking Patagonia?

Accepted Answer

Book Your Torres del Paine Adventure – Quick and Easy! Forget about spending hours searching for availability of tours, travel packages, accommodations, and additional services from different providers. At Booking Patagonia , we've gathered the best accomodation, tours, refuges, and campsites within Torres del Paine National Park and Puerto Natales in one place, so you can check their availability in real time. Important Spring-Summer Season: At Booking Patagonia , we offer pre-configured routes for the W and O circuits during the spring-summer season. The total cost of your reservation will depend on the type of accommodation and the additional services you select, such as bus tickets, catamaran rides, park entrance tickets, meals, and accommodation in Puerto Natales (optional). Additionally, you have the option to customize your own route by adding any services you wish, while respecting the order of the accommodations—especially on the O-Trek, as it includes mandatory campsites. Winter Season: We also offer special tour packages for the winter season. You can find more details about these packages in the "Packages" section of our website. Here are the providers we work with to offer you the best of Torres del Paine: Corporación Nacional Forestal Vértice Patagonia S.A. Las Torres (formerly Fantástico Sur) Bus Sur Bigfoot Patagonia Kau DtLoft Río Baguales Omili Haus Domos Australes AKA Patagonia Onteaiken Patagonia Hacienda Dorotea Huelche Patagonia Safari Fotográfico Torres del Paine The Adventure Corp For more information, you can contact us through our chat or write to tickets@bookingpatagonia.travel.

Question 2

What clothing is recommended for my trip to Patagonia?

Accepted Answer

In Torres del Paine , you can experience all four seasons in a single day! Because of this, it's essential to bring the right clothing for every occasion and be prepared to face sunny days, strong winds, rain, and even snowfall. Clothing and Gear Recommendations for Your Adventure: Head and Face: Synthetic fleece hat : Dries much faster than wool, ideal for Patagonia’s variable weather. Fleece neck gaiter or bandana : To protect your neck from the cold and wind. UV-protection sunglasses : It’s important to protect your eyes from UV rays, even on cloudy days. Sunscreen : A minimum of SPF 45 to protect your skin during hikes. Lip balm : To prevent dry, cracked lips from the wind and cold. Upper Body: Quick-dry t-shirt : Synthetic fibers allow sweat to evaporate quickly, preventing your body from cooling down. Fleece jacket : Essential to keep your body warm and shield you from the wind. Water-resistant jacket : Gore-tex models are ideal, keeping you dry while allowing sweat to evaporate. Fleece gloves : Bring two pairs in case one gets wet. Lower Body: Quick-dry leggings or pants : Keep you comfortable and dry while hiking. Water-resistant pants : Gore-tex pants prevent moisture from getting through. Shorts : Useful for warmer days. Fleece pants : Essential for keeping warm during the evenings at camp. Down parka : Great for staying warm at camp during chilly nights. Feet: Fleece or polypropylene socks : Keep your feet dry and warm. Trekking shoes : Preferably high-top, to provide ankle support and avoid twists. Be sure to break them in at least a week before your trip to ensure comfort. Rest shoes : To relax your feet at base camps. Gaiters (optional) : Useful for keeping mud, water, or snow from entering your boots and wetting your socks. For Sleeping: Sleeping bag : Synthetic fiber is the best option in Patagonia as it resists moisture and retains warmth. Sleeping pad : Lightweight and portable, essential for insulating from the cold and moisture of the ground. You can rent one as an additional service during the booking process. Remember : To fully enjoy your adventure in Torres del Paine, it’s crucial to be well-prepared. Bring clothing suited to adapt to any climate change and make sure to have the necessary gear to stay safe and comfortable throughout your journey.

Question 3

What is the weather like in Torres del Paine National Park?

Accepted Answer

The weather in Patagonia is a key factor to consider when planning your visit. Summer temperatures can reach up to 20°C (68°F) , while in winter they can drop to -7°C (19°F) . Additionally, the wind can make the perceived temperature feel much colder, dropping by 6 to 7 degrees compared to the actual temperature, which is equivalent to a 10 to 12°F decrease. The water temperatures in the region's lakes and rivers usually range from 4 to 5°C (39-41°F) , making them extremely cold. The weather in Torres del Paine is highly unpredictable. In a single day, you can experience all four seasons, from bright sunshine to intense rainfall, gusty winds, and in some cases, even snow. Temperatures can vary significantly from day to day, even within the same season. For this reason, it is crucial to be prepared for all scenarios and bring appropriate clothing for every situation. Although it is possible to visit Torres del Paine year-round, the high season (from October to April ) is the most recommended, as it offers around 16 hours of daylight , milder temperatures, and less rain. During the low season (from May to September ), some services may be closed, but this also means fewer tourists, which can be ideal for those seeking a quieter experience. We suggest checking the weather forecast just before your visit to the park to be better prepared and make the most of your experience in this stunning destination.

Question 4

When are park entrance tickets issued?

Accepted Answer

The entrance tickets to Torres del Paine National Park will be automatically issued and sent to your email 10 to 15 days before your park entry. Once this action is completed, the status of your reservation will change from "PROCESSING" to "CONFIRMED." You can also review the details of your services in the "My Itinerary" section. Additionally, you can download your vouchers through the "My Reservation" section on Booking Patagonia. Please note that once the tickets are issued, they cannot be modified or refunded.

Question 5

Where can I view or download my reservation receipts and check my itinerary?

Accepted Answer

You can check your reservation and itinerary and download the receipts in the My Reservation option on our website. You must enter the owner's email and the reservation code (code sent to the owner's email after making the purchase). You can obtain reservation confirmations, bus tickets and park entrance tickets. Important : the times and hiking information shown in your itinerary are for reference only. Walking hours may vary depending on the weather and your physical condition.

Question 6

What documents should I present when arriving at the campsites and shelters in Torres del Paine?

Accepted Answer

When you arrive at the campsites/refuges you must show the following documents: National tourist : Identity card and reservation receipts. Foreign tourist: Passport, reservation receipts and immigration card delivered at the airport or border crossing upon arrival in Chile* * If these documents are not presented, you must pay the difference in tax (19%) directly at the reception of the refugio or campsite.

Question 7

Is there a transfer between Laguna Amarga and Camping/Refugio Las Torres?

Accepted Answer

Yes. It is possible to take a transfer between Laguna Amarga and Camping and Refugio Las Torres. It is paid in person and in cash . It is usually coordinated with the bus schedules that arrive from Puerto Natales. No prior reservation required.

Question 8

Is it possible to complete the O Circuit (also known as the Macizo Paine Circuit) skipping Camping and Refugio Grey?

Accepted Answer

It is not possible to skip Camping and Refugio Grey on the O Circuit (Macizo Paine), as the section between Camping Los Perros and Camping and Refugio Paine Grande is of high difficulty, with a distance of 28.3 kilometers and approximately 13 hours of hiking (depending on each person's physical condition). Additionally, between Camping Serón and Camping and Refugio Dickson, there is a ranger checkpoint called Guardería Coirón, where they will ask for your reservation receipts (either printed or digital) for the Dickson, Los Perros, and Grey sectors. If you do not have them, the rangers will ask you to return to Camping Serón

Question 9

Is there an internet connection inside the park?

Accepted Answer

There is a paid Wi-Fi service (external provider) in the Paine Grande and Grey sectors, provided by Vértice. The connection is available through a totem located in the minimarket, and payment is made exclusively via PayPal. Since this is a remote area, the signal may be affected by weather conditions. In the refuges operated by Las Torres, such as Las Torres Central, Chileno, Francés, and Cuernos, you will find pre-paid Wi-Fi available on-site, with payment by card.

Question 10

Are there hot showers in the park sectors?

Accepted Answer

All bathrooms have hot water showers, except at Camping Los Perros, where only cold water is available.

Question 11

Is the water safe to drink in Torres del Paine National Park?

Accepted Answer

Yes, the water in Torres del Paine National Park is completely safe to drink. It comes from natural sources and mountain rivers, known for their high quality. However, if you prefer extra peace of mind, you can bring a filter or purification tablets.

Question 12

Is it necessary to use crampons during my hike?

Accepted Answer

The use of crampons is mandatory during the winter months and can extend until September, sometimes even until mid-October, as there is still snow in Patagonia until that time. During the spring-summer season, crampons are not necessary. However, if you want to be completely sure, you can check the park's page on the National Forest Corporation (CONAF) website, as they are responsible for implementing all regulations. You can also ask the reservation executives at Booking Patagonia, and they will be happy to assist you.

Question 13

Where can I store my luggage in Puerto Natales while I go to the park?

Accepted Answer

You have the option to store your luggage at the Bus Terminal's storage facility, where you can check the schedule and pricing directly on-site. Additionally, if you're staying at an accommodation before heading to the national park, you can leave your luggage there. Please note that each accommodation has its own luggage storage policies, so it's best to confirm with them beforehand.

Question 14

Is it better to do the W trekking route from east to west or from west to east?

Accepted Answer

Both directions—west to east and east to west—offer unique experiences when hiking in Torres del Paine. The only factor that could affect your enjoyment is the prevailing wind, which is often from the west. Therefore, trekking west to east means that the wind will be at your back, making it a bit more comfortable. Many hikers prefer starting from the east and heading west, making this the more traditional route. This direction allows you to begin with the most challenging hike, Base Torres, which offers stunning views but requires a steep ascent. On the other hand, starting in the west at Paine Grande or Grey and hiking eastward can be less crowded, offering a more serene experience. However, this direction can also bring stronger winds, especially in the open areas near Grey Glacier. It’s ideal if you want to save the Towers for the grand finale, with the most iconic views coming at the end of your trek.

Question 15

What is the difference between the W and O Trek?

Accepted Answer

The "O" Trek encompasses the "W" Trek, with the former being an extension of the latter. The W Circuit covers approximately 80 kilometers (50 miles) and typically takes between 4 and 5 days to complete. In contrast, the O Circuit spans about 110 kilometers (68 miles) and, due to its increased difficulty, usually takes 8 to 9 days to complete. The highest point of the O circuit is at 1,200 meters above sea level, while in the W circuit, the maximum altitude reaches 850 meters above sea level. The W Trek highlights iconic spots such as Grey, Cuernos, French Valley, and Base Torres. The difficulty ranges from moderate to challenging, with some steep ascents, but the trails are generally well-maintained. The O Trek is a circular route that includes all of the W Trek's highlights, plus additional trails on the eastern side of the park, offering a more remote and less crowded experience. Key areas include Base Torres, Seron, Dickson, Perros, El Paso John Gardner, and Grey. The difficulty is considered more challenging due to the longer distances and some rugged terrain. While the W Trek is shorter and more accessible, making it ideal for those with limited time who still want to experience the park's main attractions, the O Trek is better suited for experienced hikers seeking a more immersive and challenging adventure.

Question 16

Is it possible to rent equipment in Puerto Natales?

Accepted Answer

Puerto Natales has a variety of stores downtown where you can rent gear and clothing. One of the stores we suggest is 'Rental Natales,' located at Herman Eberhard 370. However, if you walk around, you’ll find plenty of other rental options as well. If you need to buy food, we suggest heading to the main avenue, Calle Bulnes, where you will find the main supermarkets and stores. If you're looking for organic, gluten-free, or vegan products, we recommend the store 'Emporio Dos Peces,' located at Manuel Baquedano 339. Finally, Puerto Natales is a town focused on tourism, with a wide range of shops offering rental equipment, as well as gift shops, restaurants, pubs, and tourist information centers to help you enjoy your stay.

Question 17

Why is it mandatory to enter the park with an accredited guide during the winter?

Accepted Answer

Due to the adverse weather conditions, such as ice accumulation on the trails, accumulated snow, and limited daylight hours in Torres del Paine National Park, the National Forestry Corporation (CONAF) in Magallanes has decided to make it mandatory to have an accredited guide to access the "W" and Base Torres trails during the winter season. This measure will be applied and supervised from May to early September, although the exact dates may vary depending on the weather conditions. The requirement to have accredited guides on these mountain trails takes effect at the end of the summer season and the beginning of the winter season. Any changes to this measure will be communicated in a timely manner through CONAF's official channels and other services, such as: https://parquetorresdelpaine.cl/

Question 18

What fitness level and prior experience are required for the W Trek?

Accepted Answer

The W Trek is of moderate difficulty. No technical mountain experience is required, but a good overall level of fitness is recommended. Daily distances range from 10 to 25 km, with the most demanding day being the hike up to Base Las Torres. It can be completed without prior trekking experience; however, a good level of fitness is essential. Proper equipment, following the itinerary schedule, and being prepared for Patagonia’s unpredictable weather are key.

Question 19

Is the W Trek suitable for older adults or families with children?

Accepted Answer

It depends on each person’s physical condition. For families with children or older adults, there are day excursions from Puerto Natales that allow you to see the park’s most iconic landscapes without needing to stay overnight on the trail. At Booking Patagonia, we offer excursions such as the Full Day Torres del Paine, Grey Lake Navigation, Puma Tracking, among others. See Tours

Question 20

Do I need travel insurance to visit Torres del Paine?

Accepted Answer

Travel insurance is not mandatory to enter the park, but it is highly recommended. It covers medical evacuation costs, which can be very high in remote areas. Booking Patagonia has a partnership with Global Rescue, the world leader in evacuation and rescue services for travelers in remote environments. You can request information at the following link: Request more information

Question 21

How does the Lake Pehoé catamaran work and how do I book it?

Accepted Answer

The catamaran on Lake Pehoé connects Pudeto with Paine Grande. It’s the only way to travel between these points, as there is no land trail. The crossing takes about 30 minutes. You can book it with Booking Patagonia as part of your itinerary.

Question 22

What should I do in case of a medical emergency in Torres del Paine National Park?

Accepted Answer

In case of an emergency, you should immediately contact the staff at the nearest refugio or campsite. The park has communication points at the main refugios. For serious emergencies, rescue operations are coordinated through CONAF, which can arrange evacuations, including helicopter rescue if necessary. It is essential to have travel insurance with medical evacuation coverage before starting your trek. Booking Patagonia has a partnership with Global Rescue, a world leader in remote-area evacuations. You can request insurance information at the following link: Request more information

Torres del Paine FAQ – General Questions

General questions about Torres del Paine